Legal & Policies
Contact, Support & Grievance
How to reach us for help, payments, privacy requests and grievances.
Version 1.0 · Effective 2026-09-28 · Last updated 2026-09-28
How to reach us
Signed-in users can send a request from Profile → Privacy & Data Controls — choose payment issue, account help, data access, correction, deletion or grievance. We record each request and respond by email.
Contact details configured by the operator are shown below.
Payment support
Include your order ID (shown in Profile → Payment history). We re-check the order with Cashfree before responding.
Privacy & data requests
You may ask to access, correct or delete your data, or withdraw consent. Some payment, accounting and security records may need to be retained for legally required periods.
Grievance redressal
If you are not satisfied with a response, raise a grievance. We aim to acknowledge grievances promptly and resolve them within the timelines required by applicable law.
Business & contact details
Legal business name: To be updated by the operator
Company / LLP / Proprietorship details: To be updated by the operator
Business address: To be updated by the operator
Support email: To be updated by the operator
Grievance email: To be updated by the operator
Phone: To be updated by the operator
GSTIN (if applicable): To be updated by the operator
Jurisdiction: To be updated by the operator
These policies are designed to support compliance with applicable Indian laws. All policies